Job Description
Join FlexShift Solutions and reclaim your work-life balance with our flexible night shift opportunities in Dallas, TX. We're seeking dedicated professionals to deliver exceptional customer service during overnight hours. Enjoy competitive pay, consistent scheduling, and a supportive environment that values your commitment. Perfect for students, parents, or anyone seeking daytime freedom while building career skills.
Why Choose Us?
• 100% night shift scheduling with no weekends
• Paid training and career advancement paths
• Comprehensive benefits package for part-time employees
• Modern, secure workplace with free parking
Responsibilities
- Respond to customer inquiries via phone, chat, and email during night shift hours
- Process orders, returns, and account modifications accurately
- Resolve customer issues with empathy and efficiency
- Maintain detailed transaction logs and documentation
- Collaborate with day team for seamless service transitions
- Adhere to security protocols and data protection standards
- Participate in monthly performance reviews
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Flexible availability for overnight shifts (11 PM - 7 AM)
- Basic computer proficiency with Windows OS
- Reliable transportation to North Dallas location