Job Description
Join Our Elite Night Shift Team in Minneapolis, MN
Are you a high-energy professional looking for a flexible, well-paying night shift opportunity? Apex Support Solutions is currently hiring immediately for dedicated Customer Support Representatives to join our Minneapolis, MN team. We offer a competitive hourly rate, comprehensive benefits, and a supportive culture that values your work-life balance.
Why Apply?
- Immediate Start: Onboarding begins as soon as today.
- Competitive Pay: Earn between $18.50 and $23.00 per hour.
- No Experience Required: Full training provided.
- Night Shift Flexibility: Work when you’re most productive.
We are looking for individuals who thrive in a fast-paced environment and want to make a real impact on our customers' experience during the evening hours.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat during evening hours.
- Resolve technical issues and troubleshoot customer problems efficiently.
- Document all interactions accurately in the CRM system.
- Collaborate with the day shift team to ensure seamless service continuity.
- Maintain a professional and empathetic demeanor in all communications.
- Adhere to company policies and quality assurance standards.
Qualifications
- High school diploma or GED equivalent required.
- Must be available to work rotating night shifts (e.g., 10:00 PM – 6:00 AM).
- Strong computer literacy and typing skills (40+ WPM).
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Reliable internet connection and home office setup.