Job Description
Join our dynamic team at Express Staffing Solutions and enjoy the flexibility of part-time work with weekly pay! We're seeking enthusiastic Customer Service Associates to deliver exceptional experiences while maintaining a healthy work-life balance. Immediate openings available in Oklahoma City with competitive compensation and on-the-job training. Perfect for students, parents, or anyone seeking supplemental income with predictable payment schedules.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing discrepancies efficiently
- Update customer records in CRM systems with accurate information
- Collaborate with team members to address escalated customer concerns
- Meet weekly performance metrics for call handling and resolution times
- Adhere to company protocols for data security and confidentiality
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong verbal communication and active listening skills
- Basic computer proficiency with MS Office applications
- Ability to multitask in fast-paced environment
- Reliable transportation to Oklahoma City location
- Flexible availability including evenings and weekends
- Positive attitude with problem-solving mindset