Job Description
Join FlexiPay Staffing Solutions and unlock financial freedom with our revolutionary weekly pay and daily pay options! We're seeking energetic Part-Time Customer Service Associates in Columbus to deliver exceptional experiences while enjoying flexible scheduling. Perfect for students, gig workers, and anyone seeking work-life balance. No hidden fees – just reliable compensation and growth opportunities.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95% satisfaction rate
- Process transactions and update CRM systems with 100% accuracy
- Collaborate with cross-functional teams to resolve escalated issues
- Meet daily performance metrics for call handling and resolution time
- Identify upsell opportunities while maintaining authentic customer relationships
- Adapt to new technologies and product updates through continuous training
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Minimum 6 months customer service or retail experience
- Proficient in Microsoft Office Suite and CRM software
- Strong verbal communication with neutral accent
- Ability to work 20-30 hours weekly with rotating weekend shifts
- Pass background check and drug screening
- Reliable transportation to our downtown Columbus hub