Job Description
Are you looking for a flexible, rewarding part-time opportunity in the heart of Ohio? Horizon Retail Group is seeking a dedicated Customer Service Associate to join our dynamic team in Columbus. We pride ourselves on delivering exceptional service and building lasting relationships with our community.
As a part-time associate, you will play a crucial role in ensuring our customers have a seamless shopping experience. We offer a supportive work environment, competitive pay, and opportunities for growth within the company.
Why Join Us?
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn $16.00 - $20.00 per hour based on experience.
- Employee Discounts: Enjoy exclusive savings on our products.
- Career Growth: Pathways to full-time roles and management positions.
Responsibilities
- Greet and assist customers warmly, answering inquiries and providing product information.
- Operate the point-of-sale (POS) system accurately and efficiently to process transactions.
- Restock shelves and maintain a clean, organized, and visually appealing store environment.
- Handle customer feedback and complaints professionally, escalating issues when necessary.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Process returns and exchanges according to company policy.
Qualifications
- High school diploma or GED equivalent required.
- Previous retail or customer service experience is preferred but not mandatory.
- Strong verbal communication skills with the ability to interact with diverse groups of people.
- Basic math skills for accurate cash handling and pricing.
- Ability to stand and move around the store for extended periods.
- Reliable attendance and a positive, team-oriented attitude.