Job Description
We are currently seeking enthusiastic and reliable Part-Time Customer Service Associates to join our growing team in Louisville, KY. If you are looking for a flexible schedule with immediate start opportunities, we want to hear from you.
At MetroCare Services, we pride ourselves on delivering exceptional support to our clients. This role offers a dynamic work environment where you can grow your career while enjoying the benefits of a part-time position. We are committed to providing a supportive workplace culture and competitive compensation.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with a professional and friendly demeanor.
- Resolve customer issues and complaints efficiently to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately using our internal software systems.
- Assist in maintaining a clean and organized workspace to uphold company standards.
- Collaborate with team members to achieve daily and monthly operational goals.
- Update customer records and provide feedback to management regarding common trends.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Strong verbal and written communication skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Proficiency with basic computer applications and data entry.
- Must be a reliable team player with a positive attitude.