Job Description
We are seeking a dynamic and detail-oriented Part-Time Customer Service Associate to join our growing team in Charlotte, NC. As a leader in the retail industry, we pride ourselves on delivering exceptional experiences to our community. If you are looking for an immediate opportunity to kickstart your career with a reputable company, we want to hear from you.
In this role, you will be the first point of contact for our valued customers, ensuring that every interaction leaves a lasting positive impression. We offer competitive pay, flexible scheduling, and a supportive work environment designed for your success.
Responsibilities
- Greet and welcome customers warmly, ensuring a positive first impression of the store environment.
- Assist customers in locating products, providing detailed product information, and answering inquiries.
- Process transactions accurately at the point of sale (POS) system, handling cash and card payments.
- Handle returns, exchanges, and complaints professionally while adhering to company policies.
- Maintain a clean, organized, and visually appealing sales floor to enhance the customer shopping experience.
- Collaborate with team members to achieve daily sales targets and operational goals.
Qualifications
- High school diploma or equivalent required; prior retail experience is a plus but not mandatory.
- Strong verbal communication skills with the ability to engage customers effectively.
- Basic math skills for accurate cash handling and transaction processing.
- Ability to stand for extended periods and lift up to 25 lbs as required.
- Flexibility to work various shifts, including weekends and holidays.
- Proficient in using computer systems and POS software.