Job Description
Join ExpressHire Solutions and enjoy the flexibility of part-time work with immediate weekly pay! We're seeking energetic Customer Service Representatives to join our Colorado Springs team. This role offers competitive compensation, paid training, and a supportive environment where your contributions are recognized immediately. Perfect for students, parents, or anyone seeking work-life balance without compromising on earnings.
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Process orders and resolve billing discrepancies efficiently
- Update customer records in CRM systems with accuracy
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years customer service or call center experience
- Strong communication and problem-solving skills
- Proficiency with MS Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and resilience in fast-paced environments