Job Description
Join our dynamic team at Local Express Staffing, where we prioritize your financial stability with weekly paychecks! We're seeking enthusiastic Part-Time Customer Service Representatives to deliver exceptional support to our growing client base in Indianapolis. Enjoy flexible scheduling, competitive hourly rates, and a supportive work environment designed for work-life balance. Perfect for students, parents, or anyone seeking supplemental income without the wait for bi-weekly pay. Apply today and start earning next week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, resolve billing issues, and provide product information
- Update customer records in CRM systems with accuracy
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for call handling and resolution
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Proficient with Microsoft Office and CRM software
- Reliable transportation to our downtown Indianapolis office
- Positive attitude and commitment to customer satisfaction