Job Description
Join FlexiWork Solutions and transform your schedule with part-time customer service roles offering flexible hours and weekly pay in Detroit! We're seeking empathetic professionals to deliver exceptional client experiences while maintaining work-life balance. Perfect for students, parents, or anyone seeking adaptable hours without sacrificing earning potential. Enjoy competitive hourly rates, paid training, and a supportive remote team environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Maintain accurate customer records in CRM systems
- Collaborate with team members to address complex cases
- Meet/exceed performance metrics for resolution times
- Participate in weekly training sessions for skill development
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Ability to work independently with minimal supervision
- Reliable internet connection for remote work
- Flexible availability including evenings/weekends
- Basic proficiency with CRM software (training provided)