Job Description
Join Phoenix Az Staffing Solutions and enjoy the flexibility of part-time work with immediate daily pay options! We're seeking motivated Customer Service Specialists in Columbus to deliver exceptional client experiences while earning weekly or daily pay based on your preference. Perfect for students, gig workers, or anyone seeking supplemental income with zero wait for payday. Our modern downtown office offers a collaborative environment with free parking and flexible scheduling.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update and maintain accurate client records in CRM systems
- Collaborate with support teams to escalate complex cases
- Meet daily performance metrics for call quality and resolution times
- Participate in weekly training to enhance product knowledge
- Support cross-functional projects during peak seasons
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Proficiency with Microsoft Office and CRM software
- Strong verbal communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic math aptitude for billing-related tasks
- Positive attitude with customer-first mindset
- Reliable transportation to downtown Columbus office