Job Description
Join FlexiPay Solutions and experience the freedom of weekly pay with our part-time Customer Service Specialist role in Austin, TX! We're seeking energetic professionals who thrive in fast-paced environments and value financial flexibility. Enjoy immediate pay cycles, competitive hourly rates, and a supportive team culture designed for work-life balance. Perfect for students, gig workers, or anyone seeking supplemental income with no hidden fees or delays. Apply today and start earning weekly!
Responsibilities
- Handle 50+ customer inquiries daily via phone, email, and chat
- Resolve billing and account issues using CRM systems
- Process transactions and maintain accurate records
- Collaborate with team to improve service protocols
- Meet/exceed weekly performance metrics (90% CSAT)
- Train on new products/services quarterly
- Uphold PCI compliance for payment processing
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with Zendesk/CRM software
- Excellent written/verbal communication skills
- Ability to work evenings/weekends (15-25 hrs/week)
- Basic math aptitude for transaction handling
- Positive attitude under pressure
- Reliable transportation for on-site shifts