Job Description
Join FlexWork Solutions and transform your work-life balance! We're seeking motivated Customer Service Specialists in Nashville with flexible scheduling and weekly pay. Perfect for students, parents, or anyone seeking autonomy in their career. Enjoy competitive pay, comprehensive training, and a supportive remote-first culture. No nights or weekends required!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet weekly performance metrics for quality and speed
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work independently with minimal supervision
- Reliable high-speed internet and quiet workspace
- Proficiency with basic computer applications
- Flexible availability during core business hours (9 AM - 5 PM)