Job Description
Join FlexWork Solutions and enjoy the freedom of weekly pay with flexible part-time hours in Austin, TX! We're seeking motivated individuals to deliver exceptional customer experiences while maintaining work-life balance. Our modern downtown office offers a collaborative environment where your contributions are recognized weekly. Perfect for students, parents, or professionals seeking supplemental income with schedule autonomy.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, product, and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Adapt to fluctuating schedules based on business needs
- Participate in weekly training sessions to update product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Comfortable with digital tools (CRM, ticketing systems)
- Flexible availability including evenings and weekends
- Positive attitude and problem-solving mindset