Job Description
Join Austin's most dynamic workforce with flexible part-time opportunities designed for modern professionals. At FlexiWork Solutions, we empower talented individuals to build fulfilling careers around their lifestyles. Our Austin-based team delivers exceptional customer experiences through innovative digital platforms. Competitive hourly pay, remote/hybrid options, and no nights/weekends make us the top choice for work-life balance. Apply today and transform your schedule into success!
Responsibilities
- Resolve customer inquiries via chat/email with 95% satisfaction rate
- Process transactions using our proprietary CRM system
- Update customer profiles and maintain data accuracy
- Collaborate with team members to resolve complex issues
- Document interactions and suggest process improvements
- Meet daily performance metrics (25+ cases/hour)
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years customer service experience
- Proficient in Microsoft Office and web-based tools
- Exceptional communication and problem-solving skills
- Ability to work independently in fast-paced environments
- Available 15-25 hours/week with flexible scheduling
- US work authorization and reliable internet connection