Job Description
Join Nashville's fastest-growing customer support team and get paid weekly! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences while enjoying flexible schedules and immediate compensation. Our downtown Nashville office offers a modern, collaborative environment with state-of-the-art technology and comprehensive training. Perfect for students, gig workers, and professionals seeking supplemental income with no weekends required. Pay every Friday via direct deposit!
Responsibilities
- Handle 50-70 inbound/outbound customer calls daily with professionalism and empathy
- Resolve billing inquiries and product issues using CRM software
- Document interactions accurately in Salesforce database
- Collaborate with team to achieve 95% customer satisfaction targets
- Participate in weekly performance coaching sessions
- Adhere to HIPAA compliance protocols for sensitive data
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience in call center environment
- Proficiency with Microsoft Office and Salesforce CRM
- Exceptional verbal communication and active listening skills
- Ability to multitask in fast-paced setting
- Reliable transportation to downtown Nashville location
- Availability for 3-5 weekday shifts (20-25 hours/week)