Job Description
Join FlexHire Solutions and transform your schedule with our part-time customer service roles offering weekly pay and flexible hours! We're seeking dynamic professionals to deliver exceptional support while maintaining work-life balance. Perfect for students, parents, or anyone seeking supplemental income with predictable payment cycles. Our Portland-based team values reliability, empathy, and efficiency in every interaction.
Why Choose Us?
- Weekly paycheck processing
- Customizable shift scheduling
- Comprehensive paid training
- Advancement opportunities
- Supportive team environment
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues using CRM systems
- Process orders and update customer records accurately
- Collaborate with team members to resolve complex escalations
- Meet performance metrics for response time and resolution rate
- Document all interactions in compliance with company protocols
- Participate in weekly performance review sessions
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years customer service experience
- Proficiency with CRM software (Salesforce, Zendesk)
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution abilities
- Available for evening/weekend shifts
- Reliable internet connection for remote work option