Job Description
Join FlexWork Solutions and enjoy the freedom of part-time work with weekly paychecks and flexible scheduling! We're seeking energetic Customer Service Specialists to support our growing Raleigh team. This role offers the perfect balance of professional growth and personal flexibility, ideal for students, parents, or anyone seeking work-life harmony. Competitive hourly rates, paid training, and a supportive environment await you.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and product concerns using CRM systems
- Document interactions accurately in customer databases
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies while maintaining high customer satisfaction
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong verbal/written communication skills
- Ability to work 20-30 hours weekly with flexible scheduling
- Proficient in Microsoft Office and basic CRM tools
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Raleigh location