Job Description
Join FlexiStaff Solutions and enjoy the freedom of weekly pay while making a difference in our clients' lives! We're seeking enthusiastic Part-Time Customer Specialists to deliver exceptional service in a fast-paced environment. With flexible schedules and immediate payment processing, this role is perfect for students, parents, or anyone seeking work-life balance. No weekends required – enjoy your weekends while earning consistently!
Responsibilities
- Handle 50+ customer inquiries daily via phone, chat, and email
- Resolve billing and account issues with first-contact resolution
- Process transactions and update customer records accurately
- Collaborate with team to improve service workflows
- Meet weekly performance metrics for satisfaction and efficiency
- Train on new products and processes monthly
Qualifications
- High school diploma or equivalent (college students welcome)
- 1+ years customer service or retail experience
- Strong typing skills (40+ WPM) and tech proficiency
- Ability to work 20-30 hours weekly (afternoon/evening shifts)
- Exceptional problem-solving and communication skills
- Reliable transportation to our Manhattan office