Job Description
Join Omaha Community Services and enjoy the perfect work-life balance with our part-time customer specialist positions! We offer weekly pay, fully flexible scheduling, and a supportive environment where your contributions are valued every single week. No more waiting for bi-monthly paychecks – get your earnings on time, every Friday!
As a cornerstone of our Omaha community, we provide competitive hourly wages, comprehensive paid training, and opportunities for advancement. Whether you're a student, parent, or simply seeking flexibility, our adaptable hours (morning, afternoon, evening, and weekend options available) allow you to craft a schedule that fits your life. Plus, enjoy our modern downtown workspace with free parking and a collaborative team culture.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records in our CRM system
- Resolve customer inquiries and escalate complex issues to senior specialists
- Support community outreach initiatives and local partnership coordination
- Collaborate with team members to maintain service excellence standards
- Contribute to weekly performance metrics and continuous improvement goals
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving abilities
- Proficiency with basic computer applications and data entry
- Ability to work independently with minimal supervision
- Flexibility to work evenings and weekends as needed
- Positive attitude and commitment to community values