Job Description
Join our dynamic team at Coastal Hospitality Solutions as a Part-Time Guest Services Associate in sunny Orlando! We're seeking enthusiastic individuals to deliver exceptional guest experiences while enjoying weekly pay and flexible scheduling. This hourly role is perfect for students, retirees, or anyone seeking supplemental income with immediate start opportunities.
As a cornerstone of our guest experience, you'll be the first point of contact at our premium beachfront resort. We provide comprehensive training, a supportive team environment, and the chance to develop valuable customer service skills. Plus, with weekly direct deposit, you'll never wait for your paycheck!
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle reservation inquiries and modify bookings in real-time
- Process payments and manage cash drawer with 100% accuracy
- Resolve guest concerns promptly using problem-solving protocols
- Coordinate with housekeeping and maintenance teams for special requests
- Upsell resort amenities and packages to enhance guest stays
- Maintain clean and organized front desk area at all times
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Proficiency with computers and reservation software
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Flexible availability including weekends and holidays
- Valid Florida driver's license (for errands)
- Positive attitude with problem-solving mindset