Job Description
Join FlexStaff Solutions and enjoy the flexibility of part-time work with the reliability of weekly pay! We're seeking energetic Customer Service Associates in Miami to deliver exceptional experiences while earning every Friday. Perfect for students, parents, or anyone seeking supplemental income with no nights or weekends required. Our supportive team environment offers paid training and growth opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and resolve billing issues
- Update customer records in CRM systems
- Collaborate with team to improve service protocols
- Maintain organized documentation of interactions
- Meet performance metrics for response time and satisfaction
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficient with Microsoft Office Suite
- Clear communication skills in English/Spanish a plus
- Ability to work 20-30 hours weekly
- Reliable transportation to our Miami office
- Pass background check and drug screening