Job Description
Join our dynamic team and enjoy the financial flexibility of weekly pay! We're seeking motivated Part-Time Customer Service Representatives in Tampa, FL to deliver exceptional client experiences. This role offers consistent weekly payouts, flexible scheduling, and opportunities for growth in a supportive environment. Perfect for students, parents, or anyone seeking reliable supplemental income with no surprises in your paycheck.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing discrepancies
- Document interactions in CRM systems with 100% accuracy
- Meet weekly performance metrics for call quality and resolution time
- Collaborate with team members to improve service processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Basic math and data entry skills
- Positive attitude and problem-solving mindset