Job Description
Join FlexPay Solutions and experience the freedom of weekly pay! We're seeking enthusiastic Part-Time Customer Specialists to join our dynamic team in Jacksonville, FL. Enjoy consistent weekly paychecks while making a meaningful impact in our clients' lives. This role offers flexible scheduling and a supportive environment perfect for students, parents, or anyone seeking work-life balance.
As a key member of our customer experience team, you'll handle inquiries with professionalism and efficiency. We provide comprehensive training and growth opportunities for dedicated team members. If you're a people person with strong communication skills and want to get paid weekly, apply today!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with exceptional service
- Process transactions accurately while maintaining company standards
- Document interactions in CRM systems with precision and attention to detail
- Collaborate with team members to ensure seamless customer experiences
- Identify opportunities to improve service delivery processes
- Meet weekly performance metrics for efficiency and customer satisfaction
- Adhere to all company policies and security protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency with Microsoft Office and CRM software
- Strong verbal/written communication skills
- Ability to work flexible hours including weekends
- Basic math skills for transaction processing
- Valid U.S. work authorization required
- Reliable transportation to our Jacksonville facility