Job Description
Join Express Staffing Solutions and enjoy the flexibility of part-time work with weekly pay! We're seeking energetic Customer Specialists to deliver exceptional service while earning consistent weekly paychecks. Perfect for students, parents, or anyone seeking work-life balance without sacrificing income.
Why Choose Us?
- Weekly direct deposit payments
- Flexible scheduling (15-25 hrs/week)
- Free on-the-job training
- Comprehensive benefits package (PT eligible)
- Growth opportunities to full-time roles
Make an immediate impact while building valuable customer service skills in a supportive environment. No nights or weekends required!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and update customer records in CRM
- Collaborate with team to resolve complex issues
- Maintain 95%+ customer satisfaction metrics
- Support product launches and seasonal campaigns
- Participate in weekly performance reviews
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong conflict resolution skills
- Proficient with CRM software (Salesforce preferred)
- Reliable transportation to Charlotte office
- Availability for weekday shifts
- Basic data entry skills (45+ wpm)