Job Description
Join our dynamic team at MetroLink Staffing Solutions! We're urgently hiring energetic individuals for immediate part-time positions in Philadelphia. Enjoy flexible schedules, competitive pay, and a supportive environment where your contributions matter. Perfect for students, career-changers, or those seeking supplemental income. Don't miss this opportunity to start working immediately!
Responsibilities
- Handle inbound customer inquiries with professionalism and empathy
- Process transactions and resolve billing issues efficiently
- Update customer records accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and compliance standards
- Identify upsell opportunities based on customer needs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic proficiency with Microsoft Office and CRM software
- Positive attitude and ability to thrive in fast-paced settings
- Reliable transportation to downtown Philadelphia location