Job Description
Are you looking for a job that fits your life? Horizon Support Solutions is urgently hiring for Flexible Hours positions in Dallas, TX!
We are seeking dedicated professionals who want to earn a competitive wage with the freedom to set their own schedule. Join a team that values work-life balance and offers Weekly Pay to keep you financially stable.
Why Join Us?
- Weekly Payroll: Get paid on time, every week.
- Flexible Scheduling: Work the hours that suit you best.
- Urgent Hiring: Positions available immediately.
- No Experience Required: We provide comprehensive training.
Don't miss this opportunity to advance your career with a company that puts its employees first.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Update customer records accurately and promptly in our CRM system.
- Collaborate with team leads to meet daily and weekly performance goals.
- Escalate complex issues to senior management when necessary.
- Adhere to company policies, procedures, and quality assurance standards.
- Participate in ongoing training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer proficiency and strong typing skills (35+ WPM).
- Excellent verbal and written communication abilities.
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection (required for remote/hybrid options).
- Strong problem-solving mindset and patience when dealing with diverse customers.
- Self-motivated and able to work with minimal supervision.