Job Description
Urgent Hiring: Hourly Customer Service Representative
We are looking for dynamic individuals to join our team in Houston, TX. If you are looking for a job with immediate availability and competitive pay, this is your chance to join a leading logistics provider.
Job Overview
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive top-tier support. We are currently filling positions immediately due to high demand.
Benefits of Working With Us
- Competitive hourly wage ($18.00 - $22.00)
- Flexible scheduling options
- Employee referral bonuses
- Opportunities for overtime pay
Responsibilities
- Manage high-volume inbound and outbound customer calls and emails with a focus on resolution.
- Process customer orders, returns, and billing inquiries accurately and efficiently.
- Assist clients with tracking shipments and resolving logistics issues.
- Update customer records in the CRM system with detailed notes.
- Collaborate with the warehouse and dispatch teams to ensure delivery accuracy.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service, retail, or logistics is preferred.
- Strong interpersonal and communication skills.
- Ability to multitask in a fast-paced, high-pressure environment.
- Basic computer literacy and typing proficiency.
- Must be authorized to work in the United States.