Job Description
Immediate openings for hourly customer service representatives in Chicago and New York! Join our dynamic team and deliver exceptional support while gaining valuable experience. We're seeking motivated individuals ready to start immediately with competitive pay and flexible schedules.
Why Work With Us? • Same-day pay options • Comprehensive training • Growth opportunities • Health benefits available • Work-life balance initiatives
Locations Available: Chicago, IL | New York, NY
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process transactions and maintain accurate records
- Collaborate with team members to resolve complex cases
- Meet daily performance and quality metrics
- Utilize CRM systems for case tracking
- Provide feedback to improve service processes
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Ability to type 35+ WPM with accuracy
- Strong problem-solving and communication skills
- Proficiency with Microsoft Office Suite
- Flexible availability including weekends
- Basic math aptitude for transaction handling
- Positive attitude under pressure