Job Description
Join our dynamic team and get paid weekly with flexible scheduling! FlexiPay Solutions is seeking motivated Customer Service Representatives in Miami, FL. Enjoy work-life balance with evening/weekend shifts while delivering exceptional client experiences. No weekends required – choose shifts that fit your schedule!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems accurately
- Meet weekly performance metrics for quality and speed
- Collaborate with support teams on complex cases
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- 6 months+ customer service experience
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Comfortable with digital tools and CRM software
- Reliable internet connection for remote work