Job Description
Join FlexWork Solutions and enjoy weekly pay, immediate start, and flexible scheduling in Austin! We're seeking energetic Customer Service Representatives to support our growing team. Perfect for students, parents, or anyone needing work-life balance. No experience required – we provide comprehensive training. Earn while you learn with competitive wages and a supportive culture.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues and troubleshoot product concerns
- Update customer records in CRM systems
- Collaborate with team members to resolve complex cases
- Meet performance metrics for response time and resolution
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent
- Excellent verbal/written communication skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency
- Strong problem-solving abilities
- Reliable internet connection for remote work