Job Description
Are you looking for a job that pays you every week?
Metro Support Solutions is seeking a dedicated Customer Service Representative to join our growing team in Memphis, TN. We are proud to offer competitive hourly wages and a reliable weekly pay schedule that puts your financial security first.
As a key member of our support team, you will be the friendly voice our customers rely on. Whether you are answering inquiries or resolving issues, your impact matters. Apply today and take the next step in your career with guaranteed weekly pay!
Responsibilities
- Answer high-volume inbound and outbound customer calls with a professional and empathetic tone.
- Resolve customer inquiries, complaints, and issues efficiently while maintaining high satisfaction scores.
- Process orders, returns, and account updates accurately using our CRM software.
- Document customer interactions and feedback in the company database.
- Collaborate with team leads and other departments to ensure seamless service delivery.
- Adhere to all company policies, procedures, and quality standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, call centers, or retail is preferred.
- Excellent verbal communication and active listening skills.
- Proficiency with basic computer applications and data entry.
- Ability to work flexible hours, including evenings and weekends.
- Strong problem-solving abilities and a positive attitude.