Job Description
Join our dynamic team and enjoy the financial security of weekly pay! We're urgently hiring motivated Customer Service Representatives in Kansas City, MO. This full-time hourly position offers immediate start dates, competitive pay, and comprehensive training. Perfect for career changers or those seeking stable income with no weekends required. Apply today and get paid next week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems with precision
- Meet daily performance metrics for call quality and resolution
- Collaborate with team members to improve service processes
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and problem-solving skills
- Ability to type 35+ WPM with high accuracy
- Comfortable working in fast-paced environment
- Must pass background check and drug screen
- Availability for flexible shifts (evenings/weekends rotation)