Job Description
Join Jacksonville's premier staffing agency and enjoy the financial security of weekly pay! We're seeking energetic Customer Service Representatives to deliver exceptional experiences for our diverse client portfolio. With competitive hourly wages and consistent weekly paychecks, you can manage your finances with confidence. Our modern downtown office offers a collaborative environment where your contributions are recognized immediately. Perfect for students, professionals seeking supplemental income, or anyone valuing timely compensation.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Update customer records in CRM systems
- Collaborate with team members to achieve departmental goals
- Participate in ongoing training to enhance product knowledge
- Maintain accurate documentation of interactions
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Proficient with Microsoft Office suite
- Ability to work flexible hours including weekends
- Positive attitude with customer-first mindset
- Basic data entry speed of 40+ WPM