Job Description
Join our dynamic team and enjoy the financial flexibility of weekly pay! QuickStaff Solutions is seeking a dedicated Customer Service Specialist in Tampa, FL to deliver exceptional support to our clients. This full-time role offers immediate payment processing and a collaborative environment where your contributions are recognized weekly. If you're passionate about helping others and want predictable pay cycles, apply today to start your next career move!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing issues and service complaints efficiently
- Process orders, returns, and account updates accurately
- Document all interactions in CRM systems with precision
- Collaborate with team members to enhance service quality
- Meet performance metrics for response time and resolution rate
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience required
- Strong verbal and written communication skills
- Proficient in Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Positive attitude with problem-solving aptitude
- Reliable transportation to our downtown Tampa office