Job Description
Join our team and experience the financial freedom of weekly pay! We're seeking motivated Customer Service Specialists for immediate hire positions in Indianapolis. Enjoy rapid onboarding, competitive compensation, and a supportive environment designed for your success. Apply today and start earning as soon as next week!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and digital channels
- Resolve billing, shipping, and product issues efficiently
- Document interactions in CRM systems with 100% accuracy
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with cross-functional teams for complex resolutions
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Proficient in CRM software (e.g., Salesforce, Zendesk)
- Ability to work flexible hours including weekends
- Pass background check and drug screening