Job Description
Join our dynamic team and enjoy the security of weekly pay in Minneapolis! Premiere Staffing Solutions is seeking a motivated Customer Service Specialist to deliver exceptional client experiences. This contract role offers immediate compensation cycles, flexible scheduling, and a fast-paced environment where your contributions are recognized weekly. Perfect for professionals seeking consistent income without monthly waits. Apply today to start earning every Friday!
Responsibilities
- Handle 50+ inbound/outbound customer inquiries daily via phone and email
- Resolve billing, shipping, and product concerns with first-call resolution focus
- Update and maintain accurate client records in Salesforce CRM
- Collaborate with cross-functional teams to escalate complex issues
- Meet/exceed weekly performance metrics for satisfaction and efficiency
- Document all interactions in compliance with company protocols
Qualifications
- 1+ years customer service experience in high-volume environment
- Proficient with CRM software (Salesforce preferred)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced setting
- Strong problem-solving with conflict resolution expertise
- High school diploma or equivalent required
- Availability for flexible shifts including evenings/weekends