Job Description
Join our dynamic team and enjoy the financial flexibility of weekly pay! FlexiStaff Solutions is seeking motivated Customer Service Specialists in Orlando, FL to deliver exceptional client experiences. This full-time role offers stability, growth opportunities, and the unique benefit of receiving your paycheck every week – no more waiting for bi-monthly cycles. Ideal for professionals seeking immediate financial stability and a supportive work environment.
Responsibilities
- Handle 50+ inbound/outbound customer calls daily with professionalism and empathy
- Resolve billing inquiries, order issues, and product support requests
- Update and maintain accurate customer records in CRM systems
- Collaborate with sales and technical teams to escalate complex issues
- Meet weekly performance metrics for call quality and resolution rates
- Participate in ongoing training to master product knowledge
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Proficient with CRM software (e.g., Salesforce, Zendesk)
- Strong communication skills and problem-solving abilities
- Ability to work flexible shifts including evenings/weekends
- Must pass background check and drug screening
- Reliable transportation to our Orlando facility