Job Description
Join FlexiPay Staffing Solutions and experience the freedom of weekly paychecks! We're seeking enthusiastic Customer Service Specialists in San Francisco to deliver exceptional client experiences. Our innovative weekly payment system ensures you get compensated faster, with no hidden fees. Enjoy competitive hourly rates, flexible scheduling, and a supportive team environment. Perfect for students, gig workers, or anyone seeking reliable income without waiting for traditional bi-weekly cycles.
Responsibilities
- Resolve customer inquiries via phone, email, and chat within 24 hours
- Process transactions and update customer accounts in real-time
- Document interactions using Salesforce CRM with 100% accuracy
- Collaborate with cross-functional teams to resolve complex issues
- Identify upsell opportunities during client interactions
- Maintain detailed activity logs and performance metrics
Qualifications
- Minimum 1 year customer service experience
- Proficiency with CRM software (Salesforce preferred)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environments
- High school diploma or equivalent (college degree a plus)
- Valid California work authorization