Job Description
Join Fresno Flex Staffing and enjoy the freedom of weekly paychecks and completely flexible hours! We're seeking dynamic Customer Specialists to deliver exceptional service while maintaining work-life balance. Perfect for students, parents, or anyone seeking predictable income without rigid schedules. Our modern downtown office offers collaborative spaces and supportive management focused on your growth. Pay every Friday means no more waiting for monthly paychecks – your hard work pays off immediately!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95%+ satisfaction rates
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve escalated issues
- Contribute to process improvement initiatives
- Adhere to compliance standards and data security protocols
- Support seasonal peak periods with flexible scheduling
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience
- Proficient in CRM software (Salesforce preferred)
- Exceptional communication and problem-solving skills
- Ability to work independently with minimal supervision
- Flexible availability including evenings/weekends
- Valid California driver's license (for occasional field visits)