Job Description
Join Omaha's fastest-growing flexible workforce! We're seeking motivated Customer Service Representatives to enjoy weekly pay, adaptable schedules, and career growth opportunities. Perfect for students, parents, and professionals seeking work-life balance. Our modern downtown office offers a supportive environment with paid training and advancement paths.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies efficiently
- Document interactions in CRM systems with 99% accuracy
- Collaborate with team to maintain service standards
- Adapt schedule to meet seasonal volume demands
- Complete weekly training modules to enhance skills
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong typing skills (40+ WPM) and tech proficiency
- Exceptional communication in English and Spanish
- Reliable transportation to downtown Omaha
- Ability to work evenings/weekends (15-25 hrs/week)
- Positive attitude and problem-solving mindset