Job Description
Join FlexiPay Solutions and transform your career with our industry-leading weekly pay program! We're seeking passionate Customer Service Specialists to join our dynamic team in Austin, TX. Enjoy the stability of full-time employment with unprecedented flexibility in scheduling. Why Choose Us?
- Weekly paycheck for improved financial control
- Remote-first hybrid work model
- Comprehensive benefits package
- Career advancement opportunities
Be part of a company that values work-life balance and recognizes your contributions. Apply today to experience the freedom of flexible hours without sacrificing career growth!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve complex issues with empathy and efficiency
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to improve service
- Meet/exceed performance metrics for quality and speed
- Participate in continuous training programs
- Adapt to flexible scheduling requirements
Qualifications
- High school diploma or equivalent (degree preferred)
- 2+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to work independently with minimal supervision
- Flexibility to work varied shifts including evenings/weekends
- Valid Texas work authorization