Job Description
Join Nashville's leading staffing agency offering weekly pay for hourly roles! We're seeking reliable Customer Service Representatives to join our dynamic team in the heart of Music City. Enjoy consistent paychecks every Friday, flexible scheduling, and growth opportunities in a supportive environment. Perfect for those seeking financial stability without waiting for bi-weekly cycles.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Update customer records in CRM systems
- Meet daily performance metrics (calls resolved, CSAT scores)
- Collaborate with team members to improve service protocols
- Attend weekly training sessions on new products
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours (including weekends)
- Proficient with Microsoft Office and CRM software
- Reliable transportation to downtown Nashville location
- Positive attitude and team-oriented mindset