Job Description
Are you looking for a rewarding career in Long Beach, CA?
Apex Global Logistics is currently seeking motivated individuals to join our dynamic team as Entry-Level Customer Service Associates. We specialize in providing top-tier support and logistics solutions, and we are looking for friendly, reliable, and hardworking people to help us grow.
Why Choose Apex Global Logistics?
• Zero Experience Required: We provide comprehensive on-the-job training.
• Flexible Hours: We understand life happens. We offer schedules that work for you.
• Competitive Pay: Earn a competitive hourly wage starting at $18.00.
• Career Growth: We are a family-oriented company that values promotion from within.
Join us and become part of a team that values your contribution and helps you build a stable future.
Responsibilities
- Handle Inquiries: Answer customer calls and emails regarding orders, shipments, and general company information in a professional and timely manner.
- Data Entry: Accurately input and update customer information and order details into our internal tracking systems.
- Problem Resolution: Assist customers with issues, resolve complaints, and ensure their satisfaction with our services.
- Support Operations: Collaborate with the logistics team to ensure smooth operations and timely delivery of goods.
- Documentation: Maintain accurate records of daily interactions and transactions.
- Team Collaboration: Communicate effectively with colleagues to meet daily and weekly performance goals.
Qualifications
- Education: High school diploma or GED equivalent is preferred but not strictly required.
- Experience: No prior professional experience is necessary; we train our own.
- Communication: Strong verbal and written communication skills with a friendly demeanor.
- Computer Skills: Basic proficiency with computers and Microsoft Office Suite (Word, Excel).
- Reliability: Ability to punctually attend scheduled shifts and maintain a consistent work history.
- Attitude: A positive attitude and willingness to learn new processes quickly.