Job Description
We are seeking a dedicated Customer Service Associate to join our dynamic team in Miami, Florida. This is a full-time position offering a competitive hourly rate and the flexibility to manage your schedule around your personal life. We are looking for local candidates who are eager to provide exceptional service and contribute to a thriving work environment.
Our Commitment:
At Horizon Workforce Solutions, we pride ourselves on being a local employer that values our team members. We offer a supportive culture, opportunities for advancement, and a commitment to work-life balance through our flexible hours program.
Responsibilities
- Greet and assist customers with a professional and welcoming attitude.
- Answer incoming calls and resolve inquiries regarding products and services.
- Process transactions and maintain accurate records of customer interactions.
- Collaborate with team members to ensure operational efficiency and customer satisfaction.
- Adhere to company policies and safety guidelines at all times.
- Assist in inventory management and store organization as needed.
Qualifications
- High school diploma or GED is required.
- Previous customer service or retail experience is preferred but not mandatory.
- Strong verbal communication skills and a friendly demeanor.
- Ability to work various shifts, including weekends and holidays.
- Reliable transportation and local availability in the Miami area.
- Basic computer literacy and typing skills.