Job Description
Are you looking for a rewarding opportunity in Indianapolis? IndyConnect Solutions is hiring immediately for a Customer Service Associate. We value reliability and customer satisfaction above all else.
As a key member of our team, you will be the face of our brand, ensuring every client interaction is positive and efficient. We offer competitive hourly wages and a supportive work environment perfect for those ready to start working today.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Process returns, exchanges, and refunds accurately.
- Update customer account information with precision.
- Identify and escalate complex issues to the senior management team.
- Conduct basic product training for new hires.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus but not required for immediate hires.
- Strong computer literacy, including proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work flexible shifts, including weekends and holidays.