Job Description
We are looking for motivated individuals to join our dynamic team as a Customer Service Associate. This is an excellent opportunity for those seeking local, hourly jobs with flexible schedules. Whether you are looking for a side gig or a full-time career, we provide the training and support you need to succeed.
Why Choose Us?
- Flexible Hours: Work around your personal schedule with shift options available.
- No Experience Needed: We provide comprehensive on-the-job training for all new hires.
- Competitive Pay: Earn a competitive hourly wage with performance bonuses.
- Local Careers: Join a thriving company serving the Charlotte community.
Don't miss this chance to advance your career in customer relations. Apply today and take the first step toward financial stability and professional growth!
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person with a friendly and professional demeanor.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues in a timely manner to ensure high satisfaction rates.
- Maintain a clean and organized workspace to promote a safe working environment.
- Collaborate with team members to meet daily sales and service targets.
- Update customer records and track service interactions in the company database.
Qualifications
- High school diploma or equivalent (GED) is preferred but not required.
- Strong verbal communication skills and the ability to listen actively.
- A positive attitude and a willingness to learn new processes.
- Basic computer proficiency and typing skills.
- Reliable transportation to and from work.
- Ability to stand for extended periods and lift up to 25 lbs.