Job Description
Are you looking for a rewarding career in New York City with immediate openings and no prior experience required? Apex Logistics Solutions is currently hiring dedicated Customer Service Associates to join our growing team. We pride ourselves on providing a supportive environment where your hard work is recognized and rewarded.
As a key member of our team, you will be the face of our company, ensuring our clients receive the highest level of service. We offer comprehensive training, competitive hourly wages, and opportunities for rapid advancement within the organization.
Why Join Us?
- Competitive hourly pay starting at $18.00.
- No experience necessary – we provide on-the-job training.
- Health, dental, and vision insurance for full-time employees.
- Employee discount and referral bonuses.
- Advancement opportunities within a stable, Fortune 500 company.
Responsibilities
- Greet and welcome customers with a positive, friendly attitude.
- Process customer transactions accurately and efficiently at the front desk.
- Answer incoming phone calls and route inquiries to the appropriate departments.
- Assist in maintaining a clean, organized, and safe work environment.
- Collaborate with team members to meet daily sales and service targets.
- Handle customer complaints and resolve issues promptly to ensure satisfaction.
- Update customer records and manage data entry with high accuracy.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Strong verbal communication skills and a professional demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer literacy and typing skills.
- Reliable transportation is required.
- Ability to stand for extended periods and lift up to 25 lbs.