Job Description
Are you looking for your first job in Pennsylvania? Keystone Support Hub is now hiring energetic Customer Service Associates to join our growing team. We offer competitive hourly pay, flexible scheduling, and a supportive environment for career growth.
We are looking for individuals who are eager to learn, reliable, and ready to provide top-tier service to our clients. Whether you are a student or transitioning careers, this is the perfect opportunity to start your professional journey.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat with a professional and friendly tone.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Process customer orders, returns, and exchanges accurately.
- Maintain accurate and up-to-date customer records in our CRM database.
- Collaborate with team members to achieve daily and weekly performance targets.
- Follow company policies and procedures to ensure compliance and safety standards.
Qualifications
- No prior experience required—training is provided!
- High school diploma or GED equivalent.
- Basic computer literacy and ability to navigate multiple software applications.
- Strong communication skills, both verbal and written.
- Ability to work flexible hours, including evenings and weekends.
- A positive attitude and a willingness to learn new skills.