Job Description
Are you ready to start a rewarding career that puts your hard work to the test? Horizon Support Services is currently seeking enthusiastic individuals to join our team in San Antonio, TX. We specialize in providing top-tier support to our clients and pride ourselves on our ability to hire talent with a great attitude and a willingness to learn.
Why Choose Horizon Support Services?
- Weekly Paycheck: Get paid every single week—no waiting around for bi-weekly pay cycles.
- No Experience Required: We provide comprehensive training and mentorship. If you have a strong work ethic, we will teach you the rest.
- Modern Environment: Work in a clean, safe, and collaborative office space equipped with the latest technology.
- Career Growth: We are a growing company that values internal promotion. Start as a Support Associate and move into leadership roles.
Don't let a lack of experience hold you back from earning a great income. Join our family today and take the first step towards financial freedom.
Responsibilities
- Greet and assist customers with inquiries via phone, email, and chat in a professional and friendly manner.
- Resolve customer complaints and issues efficiently while maintaining high satisfaction scores.
- Process orders and handle data entry with a high degree of accuracy and attention to detail.
- Collaborate with team members to ensure smooth daily operations and workflow.
- Document customer interactions and update records in our internal database systems.
- Adhere to company policies, procedures, and quality standards at all times.
- Participate in training sessions to improve product knowledge and service skills.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED is preferred but not required for entry-level candidates.
- Basic computer literacy and typing skills (40+ WPM).
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and holidays, as needed.
- A valid driver's license and reliable transportation are required.
- A positive attitude and a genuine desire to help others succeed.